Instore Refund/Exchange Policy
We will be happy to offer an exchange for store credit or an alternative item provided the returned goods are in re-saleable condition and accompanied by a valid receipt as proof of purchase. Items must be returned within 28 days of purchase. Please note our policy excludes pierced earrings, designer-maker ceramics & jewellery and limited edition artworks. This is in addition to your statutory rights.
Refunds are not processed unless the item is faulty or sold under our error.