We are continuing to take orders and continuing to dispatch orders twice a week with a reduced retail team. Dispatch times may therefore be longer than usual. Please contact us with any queries and we will do our best to help.

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Covid-19 Update

Kettle's Yard is closed until further notice. Our online shop remains open and we are continuing to take orders. We are currently dispatching orders twice a week with a reduced retail team and so dispatch times may be longer than usual.

 

Shipping

Online orders are currently dispatched twice a week, usually on Mondays and Thursdays. We are glad to be continuing to experience a high volume of orders. However, we are operating with a significantly reduced retail team, so please be aware that dispatch times may be longer than usual. Please contact us with any queries and we will do our best to help.

Royal Mail and other courier services are also experiencing delays due to the ongoing situation. For more information please see the Delivery & Returns page

Orders are packed by a limited number of staff and social distancing is observed at all times. Packages are collected directly from us by Royal Mail or DHL.

 

Click & Collect

Our Click & Collect service is currently suspended. If you have an outstanding order to collect, please contact shop@kettlesyard.cam.ac.uk

 

Thank you for your patience. Every purchase supports Kettle's Yard.


If you have any questions about our products, delivery options or returns please contact us via email to shop@kettlesyard.cam.ac.uk. We are unable to take enquiries by telephone at this time.