We are continuing to dispatch orders with a reduced retail team under C-19 measures. Dispatch times may therefore be longer than usual. Please contact us with any queries and we will do our best to help.

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Covid-19 Update

The Kettle's Yard shop is reopening to in-person shopping from Wednesday 19th May 2021The shop will be open Wednesday - Sunday, 11am-5pm.

You will not need a ticket to visit the shop. To allow for social-distancing, there will be a one way system in place and a limit on numbers in the shop, so you may be asked to queue during busy periods. 

We are very pleased to be re-opening and welcoming you back to Kettle’s Yard. Please help us to keep you and others safe when you visit by following these guidelines.

If you or anyone you live with display symptoms associated with Covid-19, or if you’ve recently been in contact with someone who has Covid-19 please stay at home and delay your trip until it is safe to visit. Click here to see more information on the main symptoms.

  • Please bring and use a face-mask or covering.

  • Please respect social-distancing measures.

  • Please use the hand sanitiser provided to keep your hands clean.

  • Please use cash-free payment methods in the shop and café.

  • Please be prepared to wait a little for entry and use the floor markers for queuing outside, to enable social distancing.

You can find answers to frequently asked questions here.

 

Our online shop also remains open. 

Shipping

We are glad to be continuing to experience a high volume of orders. However, we are operating with a significantly reduced retail team, so please be aware that dispatch times may be longer than usual. Please contact us with any queries and we will do our best to help.

Royal Mail and other courier services are also experiencing delays due to the ongoing situation. For more information please see the Delivery & Returns page

Orders are packed by a limited number of staff and social distancing is observed at all times. Packages are collected directly from us by Royal Mail or DHL.

 

Click & Collect

Our Click & Collect service is currently suspended as an option through checkout. However, if you are local and would like to arrange a collection, please contact shop@kettlesyard.cam.ac.uk before you proceed with your checkout.

 

Every purchase supports Kettle's Yard.


If you have any questions about our products, delivery options or returns please contact us via email to shop@kettlesyard.cam.ac.uk. We are unable to take enquiries by telephone at this time.